At Goldfire Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.

1. Information We Collect

– Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.

– Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies to enhance your experience on our website.

2. How We Use Your Information

– Order Processing: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping updates, and handling customer service inquiries.

– Communication: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.

– Improving Our Services: We analyze non-personal information to improve our website’s functionality, user experience, and product offerings.

3. How We Protect Your Information

– Data Security: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and regular security assessments.

– Payment Security: All payment transactions are processed through secure gateways and are not stored or processed on our servers.

4. Sharing Your Information

– Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering services to you. These providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

– Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

5. Cookies and Tracking Technologies

– Cookies: Our website uses cookies to enhance your browsing experience by remembering your preferences and providing personalized content. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

– Analytics: We use third-party analytics tools, such as Google Analytics, to track and analyze website traffic and user behavior. This information helps us improve our website and better understand our audience.

6. Your Rights and Choices

– Access and Correction: You have the right to access and correct your personal information at any time. You can update your information by logging into your account or contacting our customer service team.

– Data Deletion: You may request the deletion of your personal information by contacting us. Please note that certain data may need to be retained for legal or operational purposes.

– Opting Out: You can opt out of receiving promotional communications from us by following the unsubscribe link in our emails or adjusting your account settings.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.